WhatsApp Crm (Waai)

WhatsApp Crm Service Provider

order update

Ecommerce Business Features

  • Order Updates
  • Chatbot Support
  • Feedback Pipeline
  • Survey Pipeline
  • Track Orders
  • Human Handover

What is WhatsApp Crm (Waai)?

Waai Crm is a large-scale platform that works closely with companies to facilitate access to the customer via his WhatsApp and understand the basics using artificial intelligence and learning techniques, and for this reason by collecting data from customers and applying it in the AI model of that Waai Crm and increasing analyzes in detail and multiple criteria.

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WhatsApp CRM Benefits

  • Improved customer service: 

    Enables faster and more personalized responses, which can lead to higher customer satisfaction. 

  • Increased efficiency: 

    Streamlines workflows and automates repetitive tasks, freeing up staff time. 

  • Scalability: 

    Allows businesses to handle a large volume of customer inquiries that would be difficult to manage with the basic WhatsApp Business app alone. 

  • Cost-effectiveness: 
    Provides a cost-efficient channel for customer communication compared to traditional methods like SMS or international calls. 

Technology

Php

laravel

Laravel

My Sql

FAQ

What is WhatsApp CRM Integration?

WhatsApp CRM integration connects your Customer Relationship Management (CRM) system with the WhatsApp Business API. This allows businesses to manage customer conversations, automate workflows, and enhance customer experience directly within their CRM platform. 

The Media Accumulation Engine is a cutting-edge media management solution provided by TechTeer Solutions. It’s designed to help individuals and businesses efficiently organize, store, and manage their digital media assets, such as photos, videos, and documents.

Do I need the WhatsApp Business API for CRM integration?

Yes, you need to use the WhatsApp Business API (also known as the WhatsApp Business Platform) to integrate WhatsApp with your CRM. The standard WhatsApp or WhatsApp Business App accounts do not support this level of integration and automation.

What are the costs associated with WhatsApp API CRM integration?

While the WhatsApp Business API itself is free, you will incur costs related to:
  • Conversation-based charges: WhatsApp charges per conversation (user-initiated and business-initiated).
  • BSP service fees: The fees charged by the WhatsApp Business Solution Provider for their platform and services.

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